Made in Canada
Built for the World
Our applications are designed for local level emergencies and can be customized to meet your unique reporting requirements for your local and regional government or organization.
About Us
When emergencies happen, communication can't fail.
Since 2014, a simple idea has shaped Breton Smartek. We started with the goal of helping volunteer firefighters receive emergency alerts more reliably and providing them with redundancy to VHF pagers. Part of building tools for firefighters is talking to firefighters.
Our Story
When you talk to people who have dedicated themselves to something larger than themselves, you hear amazing stories. And the stories were not just about the emergency calls but also about the things that happened between the calls.
We learned about the training nights that kept their skills sharp. The fundraising events needed to keep the fire station running. The fire safety and prevention programs that protected families before an emergency ever happened. The inspections, maintenance, paperwork, planning, and countless hours of preparation that most people never see.
Those conversations shaped FireQ. What began as a reliable way to receive emergency alerts evolved into something much much more because firefighters took us by the hand and led us through what it really means to be a firefighter.
Then, the coolest thing happened. Firefighters shared FireQ beyond the walls of the fire hall.
More than 80% of the firefighters that protect Canada hold other full-time jobs. Those firefighters took their FireQ experience to their workplace. They trusted what we built together and they introduced us to people who needed the same reliability in places beyond the fire service.
Those introductions became new conversations which led to new relationships being built. Those relationships led to CareQ and EMQ. And they reinforced something we've believed ever since: when you build with your customers instead of simply building for them, that's when the stars and moon begin to align.
The tech we build today is built in partnership with the exact people who use that tech. And every product can be traced back to a conversation with someone who serves their community. We started by listening to firefighters, and we're gonna keep on listening.
“When you build with your customers instead of simply building for them, that's when the stars and moon begin to align.
What We Do
Breton Smartek builds tech for the people who protect and care for communities.
Every community has people others depend on. These are the people who respond when something goes wrong, who look after those in their care, and who work hard to keep others safe.
The thing about communities is that they don't all look the same. A community can be a town protected by its fire department. It can be a mine or industrial operation where an emergency response team protects the people on site and the neighbourhoods beyond its gates. Or it can be a long-term care home where staff care for and protect some of our most vulnerable people.
The organizations and people we serve may be diverse, but many of the challenges are the same:
- Know what's happening.
- Get the right information to the right people.
- Coordinate a response.
- Capture what happened.
- Make sure important things don't get missed.
And this is where we come in. We build tech that makes sure important things get shared, and the people who need to know, know.
We have five solutions that serve a lot of different organization types.
FireQ
FireQ helps fire departments manage incident response, firefighter accountability, records management, inspections, training, scheduling, and operational communications from one integrated platform.
Learn morePageQ
PageQ provides firefighters with pager redundancy.
Learn more
Q-Forms
Q-Forms lets firefighters use their checklists, reports, and forms to digitize their workflow.
Learn moreEMQ
EMQ helps mining and industrial operations manage communications during planned events and emergency situations.
Learn moreCareQ
And CareQ applies that same thinking to the needs of long-term care.
Learn moreIt's reality that planned events, unexpected disruptions, and emergencies happen, so we help organizations with keeping people informed, connected, and ready.
Why Organizations Choose Us
There are reasons that organizations choose us and they are pretty simple.
Intuitive By Design
Our platforms are built for critical communications and designed for intuitive use. When the message is important, the way you share it should be easy.
Customer-Driven
We talk with our customers to ensure that improvements to our solutions are based on operational needs and real-world feedback. We believe that innovation must be customer-driven.
The Q-Crew
And perhaps, most importantly, we support our products the same way. Your questions are answered by real people that you reach again and again, people who are always glad you called.