SIMPLE, QUICK, RELIABLE.
Page Capture & Dispatch Relay
PageQ is a page record and relay solution that provides redundancy to pagers and peace of mind to firefighters. It is a component of the FireQ fire department management solution that captures and records emergency pages and sends them to firefighters via text, phone, email, and push notification.
Lets firefighters know the moment a tone is detected and that a dispatch message will follow in 30-60 seconds.
Supports paging for groups within the department.
PageQ users can hear live radio chatter through the FireQ app.
Supports configuration of multiple tone sets to dispatch different groups within your department.
Enjoy the Benefits
How PageQ Dispatch Relay Helps Fire Departments
As the chief of your fire department, you’ve built redundancy into all the tasks and procedures that guide your operations... Except for how you alert your first responders about an emergency.
You rely on VHF pagers, which are limited in range and often forgotten at home. Plus, they’re one-way only, which means you can’t signal that you’re on your way.
PageQ offers you complete redundancy by simultaneously relaying your incident information to firefighters by text, phone, email, and push notifications. PageQ was designed to adapt to the specific needs and resources of every fire department, whether your department does its own dispatching or you’re dispatched directly from CAD.
Even if your dispatcher’s CAD system transmits information by radio only, PageQ has your back with its tone detection page, record, and relay solution. When a page is dispatched to your department, PageQ captures, processes and records it, then sends it to your firefighters within the FireQ app, as well as by text, phone and email. FireQ offers more communication paths because each additional communication channel ensures successful delivery, which increases turnout.
Once they’ve received the incident details, firefighters can signal their intent to respond using the same app or the same device where they received the emergency alert.
After 20+ years of working as a volunteer firefighter and fire captain, I knew there must be a better solution than pagers and spreadsheets to manage my department. When we couldn’t find a solution, we decided to build our own.
– Ian McVicar, CEO, Breton SmarTek
The PageQ Process
Firefighters are dispatched via pager over a VHF netowrk by the disatcher.
Connect a radio to the PageQ host computer via the headphone jack from the radio the mic in on the host computer.
PageQ listens for department tones. When the tones are heard, a recording application captures the message. The message is sent to FireQ for further processing.
Firefighters receive the emergency dispatch message via text, push notification through the FireQ app, telephone and/or email.
We're Here to Help
At Breton SmarTek we pride ourselves on serving those who serve our communities. Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America.
Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirements. Breton SmarTek takes pride in providing customers with unparalleled customer support for our software applications. Please visit the support center or contact us directly with any questions you may have.