FireQ
FireQ provides emergency communication and records management software to fire departments across North America through a two-part system consisting of both a desktop and mobile app. Send and receive critical information by using one of the most comprehensive suite of tools available.
Free 2-Month FireQ Trial
Learn why thousands of firefighters, mine rescue teams, and industrial response teams choose FireQ as their emergency and records management software.
FireQ Features and Benefits
This collaboration is reflected in a fire department software solution that recognizes the needs of firefighters when they are responding to an emergency and the needs of the firefighters tasked with managing the fire department. FireQ is a fire department records management system and a Firefighter response system in one.
FireQ provides fire departments with information about who can respond and when they will arrive using a rapid-response verification system to complement existing dispatch systems during an emergency. FireQ desktop software collects and manages the data needed to run a fire department, such as fire department inventory management, and the FireQ smartphone app allows firefighters to send and receive critical information in real-time.
Designed to complement the things that firefighters already do, FireQ helps firefighters before an emergency with features to help them prepare and remain ready (ex. pre plans); during an emergency with multi-layered communication features that ensure they can send and receive critical information (ex. fire department text alerts); and, after an emergency with robust reporting and analysis (ex. Fire department records management).
After 20+ years of working as a volunteer firefighter and fire captain, I knew there must be a better solution than pagers and spreadsheets to manage my department. When we couldn’t find a solution, we decided to build our own.
– Ian McVicar, CEO, Breton SmarTek
FireQ Helps You
Prepare
Respond
Fire incident command software that uses multiple channels of communication to let your firefighters know they are needed, where they are needed and what they are needed for. FireQ allows for seamless communication between the fire department and its responders.
Dispatch
Providing redundancy to the ways firefighter receive emergency alerts is a critical component of the FireQ system. Ensuring that redundancy for all fire departments, regardless of how they are dispatched, was equally important so FireQ provides multiple dispatch options.
Evaluate
Use the data you generate and collect to see what you did well and how you can improve. Spend less time reporting and more time serving your community by using the FireQ fire department reporting software. FireQ allows you to easily generate required reporting documents.
Prepare
Respond
Fire incident command software that uses multiple channels of communication to let your firefighters know they are needed, where they are needed and what they are needed for. FireQ allows for seamless communication between the fire department and its responders.
Dispatch
Providing redundancy to the ways firefighter receive emergency alerts is a critical component of the FireQ system. Ensuring that redundancy for all fire departments, regardless of how they are dispatched, was equally important so FireQ provides multiple dispatch options.
Evaluate
Use the data you generate and collect to see what you did well and how you can improve. Spend less time reporting and more time serving your community by using the FireQ fire department reporting software. FireQ allows you to easily generate required reporting documents.
North American Municipality
Multi-department software solution for a large municipality in Canada.
Chief Zigler’s fire department was the only station at the time to have FireQ, a communication application that allowed them to use smartphones to remain in communication with their crew during the storm—providing essential services for all seven fire departments in their region.
Life Cycle of an Incident
Step One
911 receives a call reporting a structure fire.
Step Two
The fire department is toned out.
Step Three
Regardless of how the department is dispatched, FireQ supplements the page with text, phone call, and/or email.
Step Four
Firefighters use the FireQ app to respond, automatically adding their names to the incident report.
Step Five
The Incident Commander begins the work of evaluating the scene, capturing relevant benchmark data with the FireQ app.
Step Six
The attack begins and entry teams gain entry, and the Incident Commander monitors the time using FireQ benchmarks. Benchmark data is automatically included in the incident report.
Step Seven
The fire is contained, the firefighters return to the fire station, and the incident is closed on the FireQ app.
Step Eight
Firefighters are automatically credited with the hours spent on scene.
Step Nine
The automatically generated incident report is completed and filed.
Why is "Fire Department Management" Making Firefighters Grumpy & What FireQ is Doing About It
What is FireQ? Not Like Everyone Else
Selecting Fire Department Software
Firefighters Need Pagers & PageQ
Benchmarking Measuring Success
At Breton SmarTek we pride ourselves on serving those who serve our communities. Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America. Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirements. Breton SmarTek takes pride in providing customers with unparalleled customer support for our software applications Please visit the support center or contact us directly with any questions you may have.