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Welcome to FireQ - Fire Department Management Software

Created by emergency responders for emergency personnel, FireQ provides emergency communication and management software to fire departments across North America.

FireQ is a two-part system, consisting of software that collects and manages the data needed to run a fire department; and an app for firefighters that lets them send and receive critical information. Together, the FireQ app and software come together to offer firefighters one of the most comprehensive suite of tools available.

Free 2-month FireQ Trial

Learn why thousands of firefighters across North America choose FireQ as their firehouse management solution

How FireQ Helps Fire Departments

For the first time, solutions for the fire service are being created with the input of firefighters.

This collaboration is reflected in a solution that recognizes the needs of firefighters when they are responding to an emergency and the needs of the firefighters tasked with managing the fire department.

FireQ provides fire departments with information about who can respond and when they will arrive using a rapid-response verification system to complement existing dispatch systems during an emergency. FireQ desktop software collects and manages the data needed to run a fire department, and the FireQ smartphone app allows firefighters to send and receive critical information in real-time.

Designed to complement the things that firefighters already do, FireQ helps firefighters before an emergency with features to help them prepare and remain ready; during an emergency with multi-layered communication features that ensure they can send and receive critical information; and, after an emergency with robust reporting and analysis.

After 20+ years of working as a volunteer firefighter and fire captain, I knew there must be a better solution than pagers and spreadsheets to manage my department. When we couldn’t find a solution, we decided to build our own. 

– Ian McVicar, CEO, Breton SmarTek

FireQ Helps You

Prepare

Be better prepared by knowing who you have and what you have when responding to an emergency.  FireQ provides fire departments with the tools to manage their departments effectively through pre-plans and asset, apparatus, and equipment tracking. 

FireQ Helps You

Respond

Use multiple channels of communication to let your firefighters  know they are needed, where they are needed and what they are needed for. FireQ allows for seamless communication between the department and its responders.

fire-fighters-looking

FireQ Helps You

Evaluate

Use the data you generate and collect to see what you did well and how you can improve. Spend less time reporting and more time serving your community by using FireQ. Easily generate required reporting documents.

fire-fighter-sill

Welcome to the FIREQ Desktop Application

Total Fire Department Management

FireQ Notification Center

The FireQ Notification Center is the primary dashboard and home to the features that provide your fire department with information. From here, you can manage emergency information during an incident, as well as the communication required to manage the fire department. This dashboard provides an overview of recent:

  • Bulletins
  • Alerts
  • Announcements
  • Off Duty Members

Welcome to the FireQ Phone Application

Mobile Incident Response & Communication

firefighting phone app

Welcome to the home screen of the FireQ Phone App. From here you can easily access all of the core features of the FireQ App.

Once you have downloaded the FireQ app and logged in, you will be taken to the home screen. From the home screen you can quickly respond to an active incident (Yes, No, or On-Hold).

Other available options include re-paging, station dispatch, and the stand down option.

Once on scene, you can edit the incident with updated information which will keep firefighters who are en-route informed of changing incident conditions.

FireQ Features and Benefits

Select one of the tabs below to learn more

FIREQ Notification Center

A hub for the information and notices that you want to share with firefighters, as well as reminders for expiring equipment and certifications.

Multiple Communication Channels

Receive texts, phone calls, push notifications and phone calls directly from dispatch.

Firefighters Statistics

Simplify personnel management by tracking hours of service, incident and training attendance, service awards, certificates acquired, and equipment issued.

Asset Mapping

Track water sources and other assets in your community and easily share the data with neighbouring departments. This data is available in app and desktop software

Firefighter Availability

Firefighters can share their availability status by indicating when they are off duty and when they will return to duty.

Incident
reporting

Automatic creation of incident reports and responder population. Compatibility with Fire Marshall reporting requirements are available for some jurisdictions.

Fire department linking

Send invitations to link your fire department with neighbouring departments to share asset and mapping information.

Customized Message Groups

Create customized communication groups for more targeted communications.

Response log management

Use the internal log to easily view the response history of any firefighter in your department.

Certificate & Training Management & Tracking

Create, track and manage training completed and certificates held by firefighters, complete with expiry notification reminders.

Activity Management & Tracking

Create, track and manage other activities regularly performed by firefighters in your department such as fundraising activities.

Apparatus and Equipment Management & Asset Tracking

Create, track and manage department apparatus and equipment, complete with maintenance logs and expiry reminder notifications.

Message Scheduling & Bulletins

Messages and bulletins can be scheduled to be released on a day and time of your selection. A digital bulletin board in the FIREQ Notification Center lets you post important notices. The information is sent to firefighters via push notification and text and appears in the dashboard until an expiry date you set.

Comprehensive Permissions Control

Detailed and specific permissions control for each member of your fire department allows you to manage data and system access efficiently.

Messaging

Multiple channels of communication for internal firefighter communication that includes member-to-member messaging and group customization.

CAD Support

Full support for CAD systems to send dispatch alerts via text, phone, push notification and/or email.

Driving Directions

When responding to a scene detailed turn-by-turn directions are available in the FireQ app.

Responder’s List

A responder’s list, complete with estimated times of arrival is available in the software and in the FireQ app.

Courtesy Message

Firefighters can select up to two recipients to receive a courtesy message via email to notify which members of the fire department are responding to an emergency

Self-dispatch

Multiple self-dispatch options are available in the software and in the FIREQ app.

Dispatch Support

Full support for dispatch centers not using CAD systems to send dispatch alerts via text, phone, push notification and/or email.

Multiple Department Response

Firefighters who are members of more than one fire department can respond to multiple departments within the FireQ app.

Pre-plans

Attach pre-plan documents to your department asset map.

Real-time Dashboard & Incident Tracking

Real-time incident and response tracking is available in the desktop software and in the FireQ app.

FireQ Case Study

North American Municipality

Multi-department software solution for a large municipality in Canada. 

Chief Zigler’s fire department was the only station at the time to have FireQ, a communication application that allowed them to use smartphones to remain in communication with their crew during the storm—providing essential services for all seven fire departments in their region.

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At Breton SmarTek we pride ourselves on serving those who serve our communities.  Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America. Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirements.  Breton SmarTek takes pride in providing customers with unparalleled customer support for our software applications Please visit the support center or contact us directly with any questions you may have.

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