SarQ helps search and rescue teams be better prepared before, during, and after a search and rescue operation.
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Learn why thousands of Search & Rescue Personnel across North America choose SarQ as their software solution.
This collaboration is reflected in a solution that recognizes the needs of search and rescue teams when they are responding to an emergency and the needs of the SAR managers tasked with managing the search and rescue team.
Ground search and rescue personnel are not often thought of as first responders; yet, they are highly trained personnel with skills that match those of firefighters, police officers and paramedics. They dedicate their time and their expertise to searching for the lost and missing; identification and collection of evidence; and, public education about outdoor safety.
SarQ serves the GSAR personnel before, during and after an emergency. Before an emergency, they work and train to remain in a constant state of readiness; during an emergency, they respond to any situation for which they are needed; and, after an emergency they review, and they analyze to improve their readiness for the next emergency.
After 30+ years of working as a volunteer firefighter and assisting with countless SAR operations, I knew there must be a better way to help SAR teams be better prepared before, during, and after a rescue operation.
Ian McVicar – CEO, Breton SmarTek
SAR personnel work hard to always be ready. They use SarQ to dispatch large and small groups of personnel, know the availability of personnel, and then prepare communication protocols in advance. Preparation keeps them ready to serve their communities and helps to keep them safe.
With SarQ, managers can send an emergency alert message to all personnel as a text, email and voice call, which staff can reply to by merely typing yes or no to indicate their ability to provide emergency support. SarQ sends, receives and records all messages and responses, avoiding unnecessary back and forth communications allowing both management and emergency personnel to focus on the task at hand.
SarQ reduces administrative burden with the ability to generate reporting documents quickly. SAR team managers can use the data generated by SarQ to evaluate what went well and how they can improve in the event of future emergencies.
Messages are sent from the SarQ screen, both pre-written messages and on-the-fly messages. From here you decide what message to send, to whom it should be sent and whether or not you need a response.
You can see messages details that include message content and message sender; you can see how many texts, calls and emails were sent; and, you can see the time/date stamp for each response.
From here you can select specific staff or groups of people at specific or staggered times. Staff can be grouped according the qualifications or where they live in terms of proximity to the facility.
From here you can maintain and manage contact lists for non staff search & rescue members that you may want to keep advised in the event of an emergency. These contacts could include board members or other advisors who would not be responding to your emergency but who would need to be informed.
From here you can maintain and manage staff contact lists. Staff members can provide up to two phone numbers and provide their preferences in terms of how they would like to be contacted. You can also manage staff duty availability from here.
From here you can maintain and manage staff emergency services contacts. These are community partners on whom you may rely in the event of an emergency. Maintaining current contact lists for these partners allows you alert them quickly in the event of an emergency.
From here you can create messages in advance that are aligned with your emergency response plan. You can pre-determine the message content, as well as to whom it should be sent based on the details contained within your emergency plan.
From here you can see can access time/date stamped records of each message you have sent, as well as the responses to each.
Your SarQ system includes file storage for documents that you want to access in the event the of an emergency. These documents could include building blue prints and muster point locations.
Messages are sent from the SarQ screen, both pre-written messages and on-the-fly messages. From here you decide what message to send, to whom it should be sent and whether or not you need a response.
Message Control
Create pre-written and customized messages. Messages can be sent via text, via email or via telephone call to any phone.
Message Groups
Staff can be grouped to allow deployment of specific groups of people at specific or staggered times.
Accessible Pre-planning Documents
SarQ also provides storage for and access to critical files. Pre-incident plans, building blueprints, staff lists, muster points, and other critical information can be stored within the SarQ system.
Mobile Command Post
SarQ is a communication system that fits seamlessly into any incident command structure.
Multiple Message Formats
With a single message, contact small to large groups of people simultaneously, using text, email or telephone call delivered to any phone, including landlines. The message delivery method can be customized for each recipient.
Bi-Directional Communication
Receive yes & no responses from staff about who can respond.
Time/Date-stamped Reporting
Each message sent through the SarQ service is time and date stamped, providing key information about how quickly the emergency plan was executed.
Anywhere Access
Administrators can trigger and manage an emergency plan from anywhere, anytime. The SarQ service can be accessed from any device with an internet connection.
North American SAR Team
SAR Team software management solution for one of the largest response teams on the eastern seaboard.
As a volunteer search and rescue expert who manages a team of volunteers, having solutions that are easy to use and maintain in an emergency event is critical.
Benefitting from the Experience of Ground Search and Rescue Personnel
At Breton SmarTek we pride ourselves on serving those who serve our communities. Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America. Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirements. Breton SmarTek takes pride in providing customers with unparalleled customer support for our software applications Please visit the support center or contact us directly with any questions you may have.