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A Platform for Long-term Care Communications

CareQ is an all-in-one communication solution designed specifically for the unique needs of long-term care facilities. It provides:
  • Emergency communications that also allow staff to respond and let you know how far from the facility they are
  • Non-emergency communications for staff and families
  • Shift notifications
With a single message from the CareQ platform, you can reach staff, family, designated caregivers and community partners via text, phone call and/or email. Time-date stamped reporting that includes outgoing and incoming responses are automatically generated with each communication. Easy installation that does not require any specialized IT services ensures that communication is easily managed at the facility level.

Emergency Communication

Prewritten Message

Message History

Informational Message

CareQ Features

  • Emergency communication with staff response with ETA
  • Non-emergency staff communication
  • Shift notifications
  • Family communications
  • Pre-write emergency messages to align with emergency response plan
  • Time-date stamped reports of all communications and responses
  • Credit-based to help with cost control
CareQ Features
CareQ Benefits

CareQ Benefits

  • Communicate faster and more efficiently
  • Facility-level control of communications
  • Easy installation and use that does not require specialized IT services.
  • Communication controlled at the facility level.
  • Robust reporting of all communications.
  • Facility level customization of smaller communication groups.
  • Cost control through a credit-based system that allows facilities to use it as much or as little as required.
  • Email all staff from a single platform with time-date stamped reporting
  • Staff and family can choose how they want to be contacted
How CareQ Long-term Care Software Helps Long-term Care Facilities
For the first time, software solutions for long-term care facilities are being created with the input of caregivers.

When thinking about first responders, few people would think about the care professionals who work in care facilities.  Yet, these are the people who own the responsibility of keeping our most vulnerable citizens safe; these are the people who will be called upon first to assist these citizens in an emergency; and, that makes them first responders.

The CareQ long-term care software solution is an emergency communication and crisis management system that serves long-term care facilities before, during and after an emergency.

​After 20+ years of working as a volunteer firefighter, I have answered many calls to emergencies at long-term care facilities. Having developed an emergency response application for responders in other fields, we knew we could develop a communication solution to help caregivers and the residents they care for.

– Ian McVicar, CEO, Breton SmarTek

CareQ - Case Study

North American LTC Facility

Long-term care software management solution for one of the largest long-term care facility in Eastern Canada

CareQ has helped to promote a culture of safety while providing reassurance that help will be on the way in the event of an emergency.

Satisfied Client Testimonials

CareQ Features and Benefits

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Interested in learning why hundreds of facilities choose CareQ as their long-term care software vendor?

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At Breton SmarTek we pride ourselves on serving those who serve our communities.  Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America. 

Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirementsBreton SmarTek takes pride in providing customers with unparalleled customer support for our software applications. Please visit the support center or contact us directly with any questions you may have.

CareQ Case Study Request

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CareQ Demo Request

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Demo Request

Please fill out the form below and one of our Breton SmarTek implementation experts will contact you regarding the setup of your demo account.