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LTC Software

CareQ is a two-way communication system designed specifically for long-term care facilities because the needs of care facilities are unique.  It replaces outdated, inefficient and manual methods of communication, including telephone fan out procedures that are often used in LTC facilities and nursing homes.

CAREQ offers multiple channels of communication; easy installation and use that does not require specialized IT services; communication controlled at the facility level; robust reporting of all communications; facility level customization of smaller communication groups; and cost control through a credit-based system that allows facilities to use it as much or as little as required.


Overview of the CareQ System

Ways to Use CareQ to Improve Communications

CareQ Helps You

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In an emergency, the priority of care professionals is the residents they serve, ensuring both their safety and their comfort.  Care administrators use the CareQ long-term care software for emergency planning and preparedness, and their communication strategies in advance.  They use it to determine what messages should be sent, as well as how and to whom they should be sent for any situation they might face.

Person comforting an ill patient


When an emergency occurs that places some of most vulnerable citizens at risk, it is imperative to let facility staff know they are needed and give them a way to let the facility know that they are responding to the emergency.  Care professionals use the CareQ long-term care software to send and receive information that ensures they are as prepared as they can be for the emergency that requires their response.

Nurse speaking to a group of people


Because their work is essential and because people count on them, caregivers always seek to improve.  They generate and collect data about their preparation, their response and their performance to look for ways to improve and to ensure that they serve their residents in the best ways possible. CareQ is an excellent tool for risk management in long term care facilities.

How CareQ Long-term Care Software Helps Long-term Care Facilities

For the first time, software solutions for long-term care facilities are being created with the input of caregivers.

When thinking about first responders, few people would think about the care professionals who work in care facilities.  Yet, these are the people who own the responsibility of keeping our most vulnerable citizens safe; these are the people who will be called upon first to assist these citizens in an emergency; and, that makes them first responders.

The CareQ long-term care software solution is an emergency communication and crisis management system that serves long-term care facilities before, during and after an emergency.

​After 20+ years of working as a volunteer firefighter, I have answered many calls to emergencies at long-term care facilities. Having developed an emergency response application for responders in other fields, we knew we could develop a communication solution to help caregivers and the residents they care for.

– Ian McVicar, CEO, Breton SmarTek

CareQ - Case Study

North American LTC Facility

Long-term care software management solution for one of the largest long-term care facility in Eastern Canada

CareQ has helped to promote a culture of safety while providing reassurance that help will be on the way in the event of an emergency.

Satisfied Client Testimonials

CareQ Features and Benefits

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At Breton SmarTek we pride ourselves on serving those who serve our communities.  Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America. 

Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirementsBreton SmarTek takes pride in providing customers with unparalleled customer support for our software applications. Please visit the support center or contact us directly with any questions you may have.

CareQ Case Study Request

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CareQ Demo Request

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Demo Request

Please fill out the form below and one of our Breton SmarTek implementation experts will contact you regarding the setup of your demo account.