The EmQ software application helps organizations and institutions before, during, and after an emergency.
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Learn why thousands of Emergency Personnel across North America choose EmQ as their software solution.
First responders are most often thought of as firefighters, police officers, and paramedics. Many organizations, however, have trained response teams who are prepared specifically, for the organization they serve and its specific needs – like airport authorities, construction companies, EMOs, mining outfits and manufacturers to name a few.
These organizations, and many others, have emergency response plans that detail what they would do in the event of an emergency. EmQ serves these organizations before, during and after an emergency.
Industrial Facilities
Airports
Construction & Trades
Mining Operations
Oil & Gas Operations
Hotels & Resorts
Hospitals
EMO’s
Schools & Universities
Municipalities
In an emergency, the top priority is communication with those who are needed to bring the crisis under control. EmQ software makes it easy to prepare with always up-to-date personnel lists that are segmented into expertise, geographic location and preferred contact method. EmQ software makes it easy to be ready in the event of an emergency – so that responders can focus on the crisis itself rather than making calls.
Reaching off-duty trained personnel to provide aid in the event of an emergency is critical. With EmQ, managers can send an emergency alert message to all personnel as a text, email and voice call, which staff can reply to by merely typing yes or no to indicate their ability to provide emergency support. EmQ sends, receives and records all messages and responses, avoiding unnecessary back and forth communications allowing both management and emergency personnel to focus on the task at hand.
EmQ reduces the administrative burden with the ability to easily generate reporting documents – so that emergency teams can spend less time reporting. Teams can also use the data generated by EmQ to evaluate what went well and how they can improve during future events.
The EMQ tab allows you to quickly send messages during an emergency.
Messages are sent from the EMQ screen, both pre-written messages and on-the-fly messages. From here you decide what message to send, to whom it should be sent and whether or not you need a response.
From here you can monitor responses to messages that have been sent. You can see message details that include message content and message sender. You can also see how many texts, calls and emails were sent and the time/date stamp for each response.
From here you can select specific staff or groups of people at specific or staggered times. Staff can be grouped according the qualifications or where they live in terms of proximity to the facility.
From here you can maintain and manage contact lists for non staff members that you may want to keep advised in the event of an emergency. These contacts could include board members or other advisors who would not be responding to your emergency but who would need to be informed.
From here you can maintain and manage staff contact lists. Staff members can provide up to two phone numbers and provide their preferences in terms of how they would like to be contacted. You can also manage staff duty availability from here.
From here you can maintain and manage emergency services contacts. These are community partners on whom you may rely in the event of an emergency. Maintaining current contact lists for these partners allows you to alert them quickly in the event of an emergency.
From here you can create messages in advance that are aligned with your emergency response plan. You can pre-determine the message content, as well as to whom it should be sent based on the details contained within your emergency plan.
From here you can access time/date stamped records of each message that has been sent, as well as the responses to each.
Your EmQ system includes file storage for documents that will be important to access in the event the of an emergency. These documents could include building blueprints and muster point locations.
The EMQ tab allows you to quickly send messages during an emergency.
Messages are sent from the EMQ screen, both pre-written messages and on-the-fly messages. From here you decide what message to send, to whom it should be sent and whether or not you need a response.
Message Control
Create pre-written and customized messages. Messages can be sent via text, via email or via telephone call to any phone.
Message Groups
Staff can be grouped to allow deployment of specific groups of people at specific or staggered times.
Accessible Pre-planning Documents
EmQ also provides storage for and access to critical files. Pre-incident plans, building blueprints, staff lists, muster points, and other critical information can be stored within the EmQ system. Administrators can access this critical information from any internet enabled device.
Mobile Command Post
EmQ is a communication system that fits seamlessly into any incident command structure.
Multiple Message Formats
With a single message, contact small to large groups of people simultaneously, using text, email or telephone call delivered to any phone, including landlines. The message delivery method can be customized for each recipient.
Bi-directional Communication
Receive yes & no responses from staff about who can respond.
Time/Date-stamped Reporting
Each message sent through the EmQ service is time and date stamped, providing key information about how quickly the emergency plan was executed.
Anywhere Access
Administrators can trigger and manage an emergency plan from anywhere, anytime. The EmQ service can be accessed from any device with an internet connection.
North American Airport
Emergency management software solution for one of the largest airports in Atlantic Canada.
During emergency response events, Everyone can focus on the emergency at hand, their particular role as well as arriving safely versus making phone calls and returning messages.
S*** Happens
At Breton SmarTek we pride ourselves on serving those who serve our communities. Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America. Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirements. Breton SmarTek takes pride in providing customers with unparalleled customer support for our software applications Please visit the support center or contact us directly with any questions you may have.