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Welcome to EmQ

Communication and personnel management software to help responders be ready for anything.

The EmQ software application helps organizations and institutions before, during, and after an emergency. 

Learn more by requesting a demo

Learn why thousands of Emergency Personnel across North America choose EmQ as their software solution.

How EmQ Helps Response Teams

For the first time, solutions for industrial & institutional response teams are being created with the input of emergency first responders

First responders are most often thought of as firefighters, police offers, and paramedics. Many organizations, however, have trained response teams who are prepared specifically, for the organization they serve and its specific needs – like airport authorities, construction companies, EMOs, mining outfits and manufacturers to name a few.

These organizations, and many others, have emergency response plans that detail what they would do in the event of an emergency. EmQ serves these organizations before, during and after an emergency.

Industrial Facilities

Airports

Construction & Trades

Mining Operations

Oil & Gas Operations

Hotels & Resorts

Hospitals

EMO’s

Schools & Universities

Municipalities

EmQ Helps You

Prepare

In an emergency, the top priority is communication with those who are needed to bring the crisis under control. EmQ software makes it easy to prepare with always up-to-date personnel lists that are segmented into expertise, geographic location and preferred contact method. EmQ software makes it easy to be ready in the event of an emergency – so that responders can focus on the crisis itself rather than making calls.

EmQ Helps You

Respond

Reaching off-duty trained personnel to provide aid in the event of an emergency is critical. With EmQ, managers can send an emergency alert message to all personnel as a text, email and voice call, which staff can reply to by merely typing yes or no to indicate their ability to provide emergency support. EmQ sends, receives and records all messages and responses, avoiding unnecessary back and forth communications allowing both management and emergency personnel to focus on the task at hand.

EmQ Helps You

Evaluate

EmQ reduces the administrative burden with the ability to easily generate reporting documents – so that emergency teams can spend less time reporting. Teams can also use the data generated by EmQ to evaluate what went well and how they can improve during future events.

Welcome to the EmQ Desktop Application

Total Response Team Management

EmQ

The EMQ tab allows you to quickly send messages during an emergency.

Messages are sent from the EMQ screen, both pre-written messages and on-the-fly messages.  From here you decide what message to send, to whom it should be sent and whether or not you need a response.

The ReponseQ tab allows you monitor responses to messages that have been sent.

From here you can monitor responses to messages that have been sent. You can see message details that include message content and message sender.  You can also see how many texts, calls and emails were sent and the time/date stamp for each response.

 

The Message Groups tab allows you to create specific message groups.

From here you can select specific staff or groups of people at specific or staggered times.  Staff can be grouped according the qualifications or where they live in terms of proximity to the facility.

The Additional Contacts tab allows you to manage and maintain external contacts

From here you can maintain and manage contact lists for non staff members that you may want to keep advised in the event of an emergency.  These contacts could include board members or other advisors who would not be responding to your emergency but who would need to be informed.

The Staff Members tab allows you to manage and maintain staff members.

From here you can maintain and manage staff contact lists.  Staff members can provide up to two phone numbers and provide their preferences in terms of how they would like to be contacted.  You can also manage staff duty availability from here.

The Emergency Services Contacts tab allows you to maintain and manage local emergency contacts.

From here you can maintain and manage emergency services contacts.  These are community partners on whom you may rely in the event of an emergency.  Maintaining current contact lists for these partners allows you to alert them quickly in the event of an emergency.

The Prepared Messages tab allows you to create message templates.

From here you can create messages in advance that are aligned with your emergency response plan.  You can pre-determine the message content, as well as to whom it should be sent based on the details contained within your emergency plan.

The Message Log tab allows you to view a full history of communications.

From here you can access time/date stamped records of each message that has been sent, as well as the responses to each.

The Documents tab allows you to upload and files.

Your EmQ system includes file storage for documents that will be important to access in the event the of an emergency.  These documents could include building blueprints and muster point locations.

EmQ

The EMQ tab allows you to quickly send messages during an emergency.

Messages are sent from the EMQ screen, both pre-written messages and on-the-fly messages.  From here you decide what message to send, to whom it should be sent and whether or not you need a response.

EmQ Features and Benefits

Select one of the tabs below to learn more

Message Control

Create pre-written and customized messages. Messages can be sent via text, via email or via telephone call to any phone.

Message Groups

Staff can be grouped to allow deployment of specific groups of people at specific or staggered times.

Accessible Pre-planning Documents

EmQ also provides storage for and access to critical files. Pre-incident plans, building blueprints, staff lists, muster points, and other critical information can be stored within the EmQ system. Administrators can access this critical information from any internet enabled device.

Mobile Command Post

EmQ is a communication system that fits seamlessly into any incident command structure.

Multiple Message Formats

With a single message, contact small to large groups of people simultaneously, using text, email or telephone call delivered to any phone, including landlines. The message delivery method can be customized for each recipient.

Bi-directional Communication

Receive yes & no responses from staff about who can respond.

Time/Date-stamped Reporting

Each message sent through the EmQ service is time and date stamped, providing key information about how quickly the emergency plan was executed.

Anywhere Access

Administrators can trigger and manage an emergency plan from anywhere, anytime. The EmQ service can be accessed from any device with an internet connection.

EmQ Case Study

North American Airport

Emergency management software solution for one of the largest airports in Atlantic Canada.

During emergency response events, Everyone can focus on the emergency at hand, their particular role as well as arriving safely versus making phone calls and returning messages.

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EmQ Questions & Answers

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At Breton SmarTek we pride ourselves on serving those who serve our communities.  Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America. Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirements.  Breton SmarTek takes pride in providing customers with unparalleled customer support for our software applications Please visit the support center or contact us directly with any questions you may have.

EmQ Demo Request

Please fill out the form below and one of our Breton SmarTek implementation experts will contact you regarding the setup of your EmQ demo account.

EmQ Case Study Request

Please fill out the form below to request the EmQ Case Study

Demo Request

Please fill out the form below and one of our Breton SmarTek implementation experts will contact you regarding the setup of your demo account.