Welcome to EmQ - Emergency Management Software
Emergency communication software for incident command and personnel management to help responders be ready for anything.
The EmQ emergency management software application helps organizations and institutions before, during, and after an emergency by providing a suite of software tools for emergency communication, emergency planning, emergency response, and emergency reporting.
Learn more by requesting a demo
Learn why thousands of Emergency Personnel choose EmQ as their emergency management software.
How the EmQ Emergency Management Software Helps Response Teams
For the first time, emergency notification systems for business, industrial & institutional emergency response teams are being created with the input of emergency first responders.
First responders are most often thought of as firefighters, police officers, and paramedics. Many organizations, however, have trained emergency response teams who are prepared specifically, for the organization they serve and its specific needs in regards to emergency management and emergency response – like airport authorities, construction companies, EMOs, mining outfits and manufacturers to name a few.
These organizations, and many others, have emergency response plans that detail what they would do in the event of an emergency. The EmQ emergency communication software serves these organizations before, during and after an emergency.
Industrial Facilities
Airports
Construction & Trades
Mining Operations
Oil & Gas Operations
Hotels & Resorts
Hospitals
EMO’s
Schools & Universities
Municipalities
EmQ Helps You
Prepare
In an emergency, the top priority is communication with those who are needed to bring the crisis under control. The EmQ emergency planning software makes it easy to prepare with always up-to-date personnel lists that are segmented into expertise, geographic location and preferred contact method. The EmQ emergency planning software makes it easy to be ready in the event of an emergency – so that responders can focus on the crisis itself rather than making calls.

EmQ Helps You
Respond
Reaching off-duty trained personnel to provide aid in the event of an emergency is critical. With the EmQ emergency response software, managers can send an emergency notification to all personnel as a text, email and voice call, which staff can reply to by merely typing yes or no to indicate their ability to provide emergency support. The EmQ emergency notification software sends, receives and records all messages and responses, avoiding unnecessary back and forth communications allowing both management and emergency personnel to focus on the task at hand.

EmQ Helps You
Evaluate
The EmQ emergency reporting software reduces the administrative burden with the ability to easily generate reporting documents – so that emergency teams can spend less time reporting and more time on emergency incident management. Teams can also use the data generated by the EmQ emergency management software to evaluate what went well and how they can improve during future events.

Welcome to the EmQ Emergency Management Desktop Application
Total Response Team Emergency Management


EmQ Dashboard
The home screen of the EmQ emergency management software, this tab allows you to quickly send emergency notifications during an emergency.
Emergency notifications are sent from the EmQ screen, both pre-written messages and on-the-fly messages. From here you decide what message to send, to whom it should be sent and whether or not you need a response.


The ReponseQ tab allows you monitor responses to messages that have been sent.
From here you can monitor responses to emergency notifications that have been sent. You can see message details that include message content and message sender. You can also see how many texts, calls and emails were sent and the time/date stamp for each response.


The Message Groups tab allows you to create specific message groups.
Use the EmQ emergency communication software to send messages to specific groups. From here you can select specific staff or groups of people at specific or staggered times. Staff can be grouped according to the qualifications or where they live in terms of proximity to the building, facility, or work camp.


The Additional Contacts tab allows you to manage and maintain external contacts
Use the EmQ emergency planning software to maintain and manage contact lists for non staff members that you may want to keep advised in the event of an emergency. These contacts could include board members or other advisors who would not be responding to your emergency but who would need to be informed.


The Staff Members tab allows you to manage and maintain staff members.
Use the EmQ emergency planning software to maintain and manage staff or response team contact lists. Staff members can provide up to two phone numbers and provide their preferences in terms of how they would like to be contacted. You can also manage staff duty availability from here.


The Emergency Services Contacts tab allows you to maintain and manage local emergency contacts.
From here you can maintain and manage emergency services contacts. These are community partners on whom you may rely in the event of an emergency. Maintaining current contact lists for these partners allows you to alert them quickly in the event of an emergency.


The Prepared Messages tab allows you to create message templates.
From here you can create emergency notifications and messages in advance that are aligned with your emergency response plan. You can pre-determine the message content, as well as to whom it should be sent based on the details contained within your emergency plan.


The Message Log tab allows you to view a full history of emergency communications.
An integral feature of any emergency communication system, from here you can access time/date stamped records of each message that has been sent, as well as the responses to each.


The Documents tab in EmQ allows you to upload and files.
Your EmQ Emergency Reporting Software includes file storage for documents that will be important to access in the event of an emergency. These documents could include building blueprints and muster point locations.

EmQ Dashboard
The home screen of the EmQ emergency management software, this tab allows you to quickly send emergency notifications during an emergency.
Emergency notifications are sent from the EmQ screen, both pre-written messages and on-the-fly messages. From here you decide what message to send, to whom it should be sent and whether or not you need a response.

The ReponseQ tab allows you monitor responses to messages that have been sent.
From here you can monitor responses to emergency notifications that have been sent. You can see message details that include message content and message sender. You can also see how many texts, calls and emails were sent and the time/date stamp for each response.

The Message Groups tab allows you to create specific message groups.
Use the EmQ emergency communication software to send messages to specific groups. From here you can select specific staff or groups of people at specific or staggered times. Staff can be grouped according to the qualifications or where they live in terms of proximity to the building, facility, or work camp.

The Staff Members tab allows you to manage and maintain staff members.
Use the EmQ emergency planning software to maintain and manage staff or response team contact lists. Staff members can provide up to two phone numbers and provide their preferences in terms of how they would like to be contacted. You can also manage staff duty availability from here.

The Emergency Services Contacts tab allows you to maintain and manage local emergency contacts.
From here you can maintain and manage emergency services contacts. These are community partners on whom you may rely in the event of an emergency. Maintaining current contact lists for these partners allows you to alert them quickly in the event of an emergency.

The Additional Contacts tab allows you to manage and maintain external contacts
Use the EmQ emergency planning software to maintain and manage contact lists for non staff members that you may want to keep advised in the event of an emergency. These contacts could include board members or other advisors who would not be responding to your emergency but who would need to be informed.

The Prepared Messages tab allows you to create message templates.
From here you can create emergency notifications and messages in advance that are aligned with your emergency response plan. You can pre-determine the message content, as well as to whom it should be sent based on the details contained within your emergency plan.

The Message Log tab allows you to view a full history of emergency communications.
An integral feature of any emergency communication system, from here you can access time/date stamped records of each message that has been sent, as well as the responses to each.

The Documents tab in EmQ allows you to upload and files.
Your EmQ Emergency Reporting Software includes file storage for documents that will be important to access in the event of an emergency. These documents could include building blueprints and muster point locations.
EmQ Features and Benefits
Select one of the tabs below to learn more about the EmQ emergency management software
Message Control
Create pre-written and customized emergency notifications and messages. Messages can be sent via text, via email or via telephone call to any phone.
Message Groups
Use the EmQ emergency communication software to send messages to specific groups. Staff can be grouped to allow deployment of specific groups of people at specific or staggered times.
Accessible Pre-planning Documents
EmQ also provides storage for and access to critical files. Pre-incident plans, building blueprints, staff lists, muster points, and other critical information can be stored within the EmQ system. Administrators can access this critical information from any internet enabled device.
Mobile Incident Command Post
EmQ is an emergency communication system that fits seamlessly into any incident command structure.
Multiple Message Formats
With a single message, notify small to large groups of people simultaneously, using text, email or telephone call delivered to any phone, including landlines. The emergency notification delivery method can be customized for each recipient.
Bi-directional Communication
The EmQ emergency response software allows you to receive yes & no responses from staff about who can respond.
Time/Date-stamped Reporting
Each message sent through the EmQ emergency messaging system is time and date stamped, providing key information about how quickly the emergency plan was executed.
Anywhere Access
A crucial feature for emergency planning and preparedness. Emergency managers can trigger and manage an emergency plan from anywhere, anytime. The EmQ emergency messaging system can be accessed from any device with an internet connection.
Message Control
Create pre-written and customized emergency notifications and messages. Messages can be sent via text, via email or via telephone call to any phone.
Message Groups
Use the EmQ emergency communication software to send messages to specific groups. Staff can be grouped to allow deployment of specific groups of people at specific or staggered times.
Accessible Pre-planning Documents
EmQ also provides storage for and access to critical files. Pre-incident plans, building blueprints, staff lists, muster points, and other critical information can be stored within the EmQ system. Administrators can access this critical information from any internet enabled device.
Mobile Incident Command Post
EmQ is an emergency communication system that fits seamlessly into any incident command structure.
Multiple Message Formats
With a single message, contact small to large groups of people simultaneously, using text, email or telephone call delivered to any phone, including landlines. The message delivery method can be customized for each recipient.
Bi-directional Communication
The EmQ emergency response software allows you to receive yes & no responses from staff about who can respond.
Time/Date-stamped Reporting
Each message sent through the EmQ emergency messaging system is time and date stamped, providing key information about how quickly the emergency plan was executed.
Anywhere Access
A crucial feature for emergency planning and preparedness. Emergency managers can trigger and manage an emergency plan from anywhere, anytime. The EmQ emergency messaging system can be accessed from any device with an internet connection.
EmQ Case Study
North American Airport
Emergency management software solution for one of the largest airports in Atlantic Canada.
During emergency response events, Everyone can focus on the emergency at hand, their particular role as well as arriving safely versus making phone calls and returning messages.
Our Most Frequently Asked
EmQ Questions & Answers
No, our system requires no additional hardware or lines to be added to your facility. Our system is accessed through any internet enabled device with a browser.
No IT person is required. There is nothing to install on your end and our systems are managed at the facility by people with or without IT experience.
Access is available through a web browser, using an internet enable device. We recommend bookmarking our login site to enable quick access. Enter your username and password to access your account.
We assign a permanent phone number to your system from which all calls and text messages are sent. We recommend that users add this phone number to their contacts with the name Emergency From (Facility Name) to aid in the recognition of the number.
When contacts are added to the system, they have a choice to be contacted via email, text or a phone call, or any combination of the three or all three. We recommend all three as it helps to reach out in multiple ways during an emergency to ensure the recipient is notified.
Yes, our system allows you to create as many groups as you require from your staff list. They can be grouped by distance from facility, by qualifications or by any means that is useful for your organization.
Once an alert is received, recipients can reply with yes or no via the text message, or by phone responding with a #1 for yes and # 3 for no, or responding to the email.
All member responses are available through our “ResponseQ” component of our system. There is a running total of yes and no responses and there is a list of all responder names and replies.
Yes, you can send follow-up messages to responders
The EmQ system provides complete information on what transpired with the communications from your system during the event. Time and date stamped records of outbound and inbound text messages, phone calls and emails are readily available for post-incident analysis.
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At Breton SmarTek we pride ourselves on serving those who serve our communities. Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America. Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirements. Breton SmarTek takes pride in providing customers with unparalleled customer support for our software applications Please visit the support center or contact us directly with any questions you may have.