CareQ
Communications for Care Facilities
Helping Care Facilities to Stay in Touch with Stakeholders
CareQ is an all-in-one communication solution designed specifically for the unique needs of long-term care facilities.
With a single message from the CareQ platform, you can reach staff, family, designated caregivers and community partners via text, phone call and/or email. Time-date stamped reporting that includes outgoing and incoming responses are automatically generated with each communication. Easy installation that does not require any specialized IT services ensures that communication is easily managed at the facility level.
Click here to watch an emergency message being sent via CareQ.
In long-term care, the types of communications are changing & the frequency of communications is increasing
There is more information to share and more people to share it with…communication obligations are time-consuming. To name but a few, there are:
- annual testing of emergency communications.
- general facility information for staff, families , and other stakeholders.
- special event notifications.
- influenza and pandemic closures.
- weather alerts.
- all-hazards planning.
- filling of shifts.
- tracking of specific communications for insurance purposes.
It can feel like it never ends…and how do you keep track of all those communications?
The CareQ long-term care software solution is an emergency communication and crisis management system that serves long-term care facilities before, during and after an emergency.
CareQ Benefits
- Communicate faster and more efficiently
- Facility-level control of communications
- Easy installation and use that does not require specialized IT services.
- Communication controlled at the facility level.
- Robust reporting of all communications.
- Facility level customization of smaller communication groups.
- Cost control through a credit-based system that allows facilities to use it as much or as little as required.
- Email all staff from a single platform with time-date stamped reporting
- Staff and family can choose how they want to be contacted
CareQ Benefits
- Emergency communication with staff response with ETA
- Non-emergency staff communication
- Shift notifications
- Family communications
- Pre-write emergency messages to align with emergency response plan
- Time-date stamped reports of all communications and responses
- Credit-based to help with cost control
Prepare
Create pre-written messages that align with your facility safety plan.
Respond
Staff can respond with "yes" or "no" via phone call or text
Reporting
Time-date stamped reporting is available for all message sent and received via CareQ.
Evaluate
Review your communications for effectiveness.
CareQ helps care facilities keep staff, family , and other stakeholders informed about things happening at the facility.
How Care Facilities are Using CareQ
Check out how some of our care facilities are using CareQ.
Latest News & Updates
The Dollars and “Sense” of CareQ
Emergency communication systems, like CareQ, make communication with staff and families faster and more efficient. A single message can be sent to unlimited recipients simultaneously.
Flu Season and Family Communication for Long-Term Care Facilities
Long before Covid-19, the month of October would have long-term care facilities managing multiple building closures due to influenza.
Communicating Comfort with CareQ in the Second Wave
The second wave is here. Covid cases, along with stress and worry, are rising again. In those worries, however, there is a paper-thin sliver of a silver lining.
The 6 Best Things About CareQ
CAREQ is an emergency communication system that allows care administrators to easily and effectively manage communications in the event of a facility emergency. It gives a voice the emergency response plans care facilities have in place.