CareQ
Communications for Care Facilities
Helping Care Facilities to Stay in Touch with Stakeholders
CareQ is an all-in-one communication solution designed specifically for the unique needs of long-term care facilities.
With a single message from the CareQ platform, you can reach staff, family, designated caregivers and community partners via text, phone call and/or email. Time-date stamped reporting that includes outgoing and incoming responses are automatically generated with each communication. Easy installation that does not require any specialized IT services ensures that communication is easily managed at the facility level.
In long-term care, the types of communications are changing & the frequency of communications is increasing
For the first time, software solutions for care facilities are being created with the input of care professionals.
When thinking about first responders, few people would think about the care professionals who work in care facilities. Yet, these are the people who own the responsibility of keeping our most vulnerable citizens safe; these are the people who will be called upon first to assist these citizens in an emergency; and, that makes them first responders.
The CareQ long-term care software solution is an emergency communication and crisis management system that serves long-term care facilities before, during and after an emergency.
CareQ Benefits
- Communicate faster and more efficiently
- Facility-level control of communications
- Easy installation and use that does not require specialized IT services.
- Communication controlled at the facility level.
- Robust reporting of all communications.
- Facility level customization of smaller communication groups.
- Cost control through a credit-based system that allows facilities to use it as much or as little as required.
- Email all staff from a single platform with time-date stamped reporting
- Staff and family can choose how they want to be contacted
CareQ Benefits
- Emergency communication with staff response with ETA
- Non-emergency staff communication
- Shift notifications
- Family communications
- Pre-write emergency messages to align with emergency response plan
- Time-date stamped reports of all communications and responses
- Credit-based to help with cost control
After 20+ years of working as a volunteer firefighter, I have answered many calls to emergencies at long-term care facilities. Having developed an emergency response application for responders in other fields, we knew we could develop a communication solution to help caregivers and the residents they care for.
– Ian McVicar, CEO, Breton SmarTek
Prepare
Create pre-written messages that align with your facility safety plan.
Respond
Staff can respond with "yes" or "no" via phone call or text
Reporting
Time-date stamped reporting is available for all message sent and received via CareQ.
Evaluate
Review your communications for effectiveness.
CareQ helps care facilities keep staff, family , and other stakeholders informed about things happening at the facility.
How Care Facilities are Using CareQ
Check out how some of our care facilities are using CareQ.
Latest News & Updates
The Dollars and “Sense” of CareQ
Emergency communication systems, like CareQ, make communication with staff and families faster and more efficient. A single message can be sent to unlimited recipients simultaneously.
Flu Season and Family Communication for Long-Term Care Facilities
Long before Covid-19, the month of October would have long-term care facilities managing multiple building closures due to influenza.
Communicating Comfort with CareQ in the Second Wave
The second wave is here. Covid cases, along with stress and worry, are rising again. In those worries, however, there is a paper-thin sliver of a silver lining.
The 6 Best Things About CareQ
CAREQ is an emergency communication system that allows care administrators to easily and effectively manage communications in the event of a facility emergency. It gives a voice the emergency response plans care facilities have in place.