Multiple Communication Channels
Receive station text alerts, phone calls, push notifications and phone calls directly from dispatch. Unlike most firefighter communication systems, FireQ send a true-type SMS text message.
FireQ
FireQ provides emergency communication and records management software to fire departments across North America through a two-part system consisting of both a desktop and mobile app. Send and receive critical information by using one of the most comprehensive suite of tools available.
Free 2-Month FireQ Trial
Learn why thousands of firefighters choose FireQ as their fire station management software.
FireQ Features and Benefits
Firefighter Statistics
Simplify firefighter personnel management by tracking hours of service, incident and training attendance, service awards, certificates acquired, and equipment issued.
Asset & Hazard Mapping
Track water sources, other assets, and hazards in your community. Easily share the data with neighbouring departments with our fire department mapping software. This data is available both in app and desktop software.
Firefighter Availability
Firefighters can share their availability status by indicating when they are off duty and when they will return to duty.
Incident Reporting
Automatic creation of incident reports and responder population. Compatibility with Fire Marshall reporting requirements are available for some jurisdictions.
Fire Department Linking
Send invitations to link your fire department with neighbouring departments to share asset and mapping information.
Customized Message Groups
Create customized communication groups for more targeted communications. Groups within a fire department with their own unique codes can also be paged through PageQ as a separate group.
Response Log Management
The response log lets fire department managers see the response history of any firefighter in your department.
Certificate Training Management and Tracking
Create, track, and manage training certificates held by firefighters, complete with expiry notification reminders.
This collaboration is reflected in a fire department software solution that recognizes the needs of firefighters when they are responding to an emergency and the needs of the firefighters tasked with managing the fire department. FireQ is a fire department records management system and a Firefighter response system in one.
FireQ provides fire departments with information about who can respond and when they will arrive using a rapid-response verification system to complement existing dispatch systems during an emergency. FireQ desktop software collects and manages the data needed to run a fire department, such as fire department inventory management, and the FireQ smartphone app allows firefighters to send and receive critical information in real-time.
Designed to complement the things that firefighters already do, FireQ helps firefighters before an emergency with features to help them prepare and remain ready (ex. pre plans); during an emergency with multi-layered communication features that ensure they can send and receive critical information (ex. fire department text alerts); and, after an emergency with robust reporting and analysis (ex. Fire department records management).
After 20+ years of working as a volunteer firefighter and fire captain, I knew there must be a better solution than pagers and spreadsheets to manage my department. When we couldn’t find a solution, we decided to build our own.
– Ian McVicar, CEO, Breton SmarTek
FireQ Helps You
Prepare
Be better prepared by knowing who you have and what you have when responding to an emergency. FireQ provides fire departments with the tools to manage their departments effectively through fire pre-plan software and fire department inventory management, such as asset, apparatus, and equipment tracking.
Respond
Fire incident command software that uses multiple channels of communication to let your firefighters know they are needed, where they are needed and what they are needed for. FireQ allows for seamless communication between the fire department and its responders.
Dispatch
Providing redundancy to the ways firefighter receive emergency alerts is a critical component of the FireQ system. Ensuring that redundancy for all fire departments, regardless of how they are dispatched, was equally important so FireQ provides multiple dispatch options.
Evaluate
Use the data you generate and collect to see what you did well and how you can improve. Spend less time reporting and more time serving your community by using the FireQ fire department reporting software. FireQ allows you to easily generate required reporting documents.
Prepare
Be better prepared by knowing who you have and what you have when responding to an emergency. FireQ provides fire departments with the tools to manage their departments effectively through fire pre-plan software and fire department inventory management, such as asset, apparatus, and equipment tracking.
Respond
Fire incident command software that uses multiple channels of communication to let your firefighters know they are needed, where they are needed and what they are needed for. FireQ allows for seamless communication between the fire department and its responders.
Dispatch
Providing redundancy to the ways firefighter receive emergency alerts is a critical component of the FireQ system. Ensuring that redundancy for all fire departments, regardless of how they are dispatched, was equally important so FireQ provides multiple dispatch options.
Evaluate
Use the data you generate and collect to see what you did well and how you can improve. Spend less time reporting and more time serving your community by using the FireQ fire department reporting software. FireQ allows you to easily generate required reporting documents.
North American Municipality
Multi-department software solution for a large municipality in Canada.
Chief Zigler’s fire department was the only station at the time to have FireQ, a communication application that allowed them to use smartphones to remain in communication with their crew during the storm—providing essential services for all seven fire departments in their region.
Previous
Next
Life Cycle of an Incident
Step One
911 receives a call reporting a structure fire.
Step Two
The fire department is toned out.
Step Three
Regardless of how the department is dispatched, FireQ supplements the page with text, phone call, and/or email.
Step Four
Firefighters use the FireQ app to respond, automatically adding their names to the incident report.
Step Five
The Incident Commander begins the work of evaluating the scene, capturing relevant benchmark data with the FireQ app.
Step Six
The attack begins and entry teams gain entry, and the Incident Commander monitors the time using FireQ benchmarks. Benchmark data is automatically included in the incident report.
Step Seven
The fire is contained, the firefighters return to the fire station, and the incident is closed on the FireQ app.
Step Eight
Firefighters are automatically credited with the hours spent on scene.
Step Nine
The automatically generated incident report is completed and filed.
A FireQ Overview: FireQ is Not Like Everyone Else
FireQ is an all-in-one solution that is different from most other products currently on the market.
Selecting Fire Department Software
This administrative burden of fire department management is growing, particularly for community-based fire departments that are often staffed…
Firefighters Need PageQ and Pagers
Sometimes pagers get a bad rap. They are limited in range. They provide one-way communication only. They are…
How Do You Measure Up - Benchmarking
Your FireQ system now contains benchmarking to help firefighters assess and record the situational points on the fireground.
The FireQ Difference
FireQ is an all-in-one solution that is different from most other products currently on the market.
At Breton SmarTek we pride ourselves on serving those who serve our communities. Created by emergency responders for emergency personnel, Breton SmarTek provides emergency communications software systems for a variety of industries and institutions across North America. Our applications are designed for local level emergencies and can be customized to meet organizational reporting needs as well as local and regional government requirements. Breton SmarTek takes pride in providing customers with unparalleled customer support for our software applications Please visit the support center or contact us directly with any questions you may have.