FireQ
FireQ provides emergency communication and records management software to fire departments across North America.
PageQ
PageQ is a page, record, and relay solution that provides redundancy to pagers. Its features: pre-alerts, group paging, and audio streaming.
CareQ
CareQ is a long-term care software system providing emergency communication and management solutions for long term care.
EmergencyQ
The EmQ emergency management software application helps organizations and institutions before, during, and after an emergency.
Every emergency starts in someone’s community.
We Serve Local Community
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We Serve Local Community
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We Serve Local Community
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We Serve Local Community
Heroes
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We Serve Local Community Heroes
We Serve Local Community Heroes
We Serve Local Community Heroes
We Serve Local Community Heroes
Firefighters 
Mine rescue teams
Search personnel
Emergency management professionals
Our Software Solutions Help Emergency Responders With
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Preparation
Be better prepared in the event of an emergency with personnel and equipment tracking, letting managers focus on planning and preparation while responders can focus on arriving safely.
Alerts
Response
Multiple channels of communication (text, in-app notification, phone and email) to share dispatch information and let firefighters respond quickly and easily.
Evaluation
Use the data you generate and collect to monitor department performance. Robust reporting lets you create & share reports with internal and external stakeholders.
FireQ
Puts everything firefighters need in one place and helps to manage incident response and the fire department.
PageQ
Listens for and captures pager tones and then relays emergency messages via the FireQ app, text, phone, and email.
At Breton SmarTek, we pride ourselves on serving those who serve our communities…the first responders, the caregivers, the helpers. We provide emergency communications software systems for a variety of industries and institutions across North America.
Our solutions are designed for local level emergencies and the people who do their very best to mange and mitigate them. More than providing robust solutions, we provide unparalleled support to the people who use them.
Case Studies
Download a free case study to see first-hand how communication software can improve your organization’s ability to prepare and respond to emergency situations.
FireQ - Case Study
North American Municipality
Chief Zigler’s fire department was the only station at the time to have FireQ, a communication application that allowed them to use smartphones to remain in communication with their crew during the storm—providing essential services for all seven fire departments in their region.
CareQ - Case Study
North American LTC Facility
Long-term care software management solution for one of the largest long-term care facility in Eastern Canada
CareQ has helped to promote a culture of safety while providing reassurance that help will be on the way in the event of an emergency.
SarQ - Case Study
North American SAR Team
SAR Team software management solution for one of the largest response teams on the eastern seaboard.
As a volunteer search and rescue expert who manages a team of volunteers, having solutions that are easy to use and maintain in an emergency event is critical.
EmQ - Case Study
North American Airport
SAR Team software management solution for one of the largest response teams on the eastern seaboard.
As a volunteer search and rescue expert who manages a team of volunteers, having solutions that are easy to use and maintain in an emergency event is critical.
Latest News & Updates
FireQ Benchmarks: Measuring Success
The philosopher Francis Bacon told us that ‘knowledge is power’. This is especially true for firefighters where success and failure
The FireQ App for iPhone Just Keeps Getting Better and Better
Wondering how it could get any better? The latest release for iPhone includes some juicy new features, so hold onto your hat
Communicating Comfort with CareQ in the Second Wave
The second wave is here. Covid cases, along with stress and worry, are rising again. In those worries, however, there is a paper-thin sliver of a silver lining.
Why It Is Not Enough Just to Make Safety Pre-plans
Creating safety pre-plans is a powerful tool in the public safety toolbox. Ensuring firefighters have quick and ready access to them is equally important.
Flu Season and Family Communication for Long-Term Care Facilities
Long before Covid-19, the month of October would have long-term care facilities managing multiple building closures due to influenza.
Records Management for the Community Fire Department Part 2:
Human Resources Management
One of the best features of the FireQ fire department software is the ability to easily track firefighter and fire department activities and hours.
Records Management for the Community Fire Department Part 1: FireQ is the Complete Solution Fire Departments Need and Deserve
This administrative burden of fire department management is growing, particularly for community-based fire departments that are often staffed by volunteers and lack the budget to use many of the available records management software.
The Dollars and “Sense” of CareQ
Emergency communication systems, like CareQ, make communication with staff and families faster and more efficient. A single message can be sent to unlimited recipients simultaneously.
Construction Safety and Communications
Edward is a construction supervisor for a large construction company in Central and Eastern Canada that specializes in all areas of heavy civil construction, with an uncompromising commitment to health and safety.
To know a Firefighter
To watch a firefighter at work is to witness courage, strength and dedication. They respond to fires, car accidents, flooding, technical rescues, water rescues, animals through the ice and cats in trees.
New FireQ Feature Responders on the Map & More
Technologically speaking, few things engage firefighters like mapping and the information those maps can provide.
The 6 Best Things About CareQ
CAREQ is an emergency communication system that allows care administrators to easily and effectively manage communications in the event of a facility emergency. It gives a voice the emergency response plans care facilities have in place.
FireQ Quiet Response
Sometimes, lights and sirens are not are not the best response. Sometimes firefighters need a quiet response. Sometimes they need
How FireQ Helps with Pre-Incident Plans
Pre-incident plans can be created in the FireQ software and firefighters can access them from the FireQ app.
Pre-plans help firefighters effectively and efficiently handle the situation.
Why is “Fire Department Management” Making Firefighters Grumpy & What FireQ is Doing About It
Firefighters are routinely being asked to do more less and often without thanks. Increasing administrative burdens are making them feel grumpy and unappreciated. Learn how FireQ is taking some of the grumpy out of paperwork.
What is FireQ? Not Like Everyone Else
FireQ is an all-in-one solution that is different from most other products currently on the market.
Selecting Fire Department Software
This administrative burden of fire department management is growing, particularly for community-based fire departments that are often staffed by volunteers and lack the budget to use many of the available records management software.
Firefighters Need Pagers & PageQ
Sometimes pagers get a bad rap. They are limited in range. They provide one-way communication only. They are often considered to be old technology.
The FireQ Difference
FireQ is an all-in-one solution that is different from most other products currently on the market.
Dispatch: All the Ways to Get Those Alerts
Every firefighter knows the frustration of pager limitations and the challenges of getting emergency dispatch alerts
Hand Gestures to Maximize your Mapping Experience
FireQ mapping features provide potent information to firefighters. Knowing more about gesture controls will help you to get more out of the maps on the FireQ app.
Getting Creative with CareQ and Pandemic Communications
At a time when their duties were increasing and the most common tasks took much longer to perform, staff in long-term care facilities dug a little deeper and found a little more to give.
Fire Department Pre-plan Software, Pre-plans in the Palm of Your Hand
FireQ allows firefighters to upload pre-plans to the FireQ fire department pre plan software, so that they are always visible and available to firefighters.
FIRS & FireQ – New Brunswick Fire Incident Reporting System Integration
In New Brunswick, fire departments are legislatively required to complete an incident report for each emergency to which they respond.
How You Can Use Your FireQ During the Covid-19 Pandemic
These are challenging times. The communities you protect are self-isolating and practicing physical distancing. Many people who count on the fire service, as well as many firefighters themselves, are feeling stressed and disconnected.
Pandemic Planning and Preparedness for Long-Term Care
As people across Canada attempt to navigate the Covid-19 maze, provincial health authorities moved to the increase protections for the vulnerable residents living in long-term care.
The Fire Chief’s Favourite FireQ Feature: Firefighter Statistics
The life of a Fire Chief is no small or easy thing. The very nature of the job they do is defined by things that, at a glance, seem incompatible. They have to be stern and approachable; they have to be consistent and flexible; and, they have to be strong and gentle.
Benefitting from the Experience of Ground Search and Rescue Personnel
Stories of the elderly dementia patient who wandered away from home, or the child lost in the woods are all too common. Images of searchers working vast areas, grid by grid, looking for clues, evidence and any sign of the missing are also very common.